Medihelp Medical Scheme in Pretoria

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comments 5

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  Sonam Das

  :: 29 March 2018 14:17:34

  Dr. Krishnan, a neurologist to go for! Literally the best of services provided at the lowest of them rates. Not only just cost effective but truly an effective doctor. I had my case over many doctors after so spending so much time and money , success seemed to be very far away. Dr. Krishnan cured me in just 3 weeks of treatment. The place was very hygienic and the staff was very polite. Totally a trustworthy doctor. Worth a 5 star rating.

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  Michal van den Berg

  :: 19 March 2018 13:51:50

  I am so impressed with Medihelp. The staff are just amazing to deal with, they explain every little detail to me and are so friendly when dealing with me on the phone. I have never had any issue with them refusing to pay any claim that is covered by my scheme. I would recommend this to every single person who is looking for an affordable and good quality medical aid.

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  Jason De Sousa

  :: 16 March 2018 17:21:59

  KERRY DE SOUSA 7953684 Medihelp is the most awful medical aid I’ve ever come across. The way they treat paying members is disgusting, they take their money every month, ask to disclose pre existing conditions and then when an emergency occurs they don’t give preauthorisation until they have completed an investigation Regardless of the urgency. They choose to protect their own back pockets by double checking on their members even though the members life is at risk! Why ask for disclosure of pre existing conditions if you’re going to double check anyway in a moment of crisis? Why not give authorisation and upon their ‘2 week ‘ investigation period should they find a pre existing condition was not disclosed then decline the claim? Their order of priorities and processes are ridiculous and put peoples lives on the line! People pay for medical aid because they cannot afford private healthcare in a crisis so why would they be able to afford a R45 000 deposit upon emergency admission while Medihelp take their sweet time doing non life threatening investigations!? What is more urgent, an investigation or a persons life? Medihelp clearly think the investigation is more important than their members lives and put them at risk every time this happens! The treatment from them is disgusting, call centre abrupt and supervisors literally refuse to take calls! Absolutely appalling!

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  hugo venter

  :: 13 March 2018 23:21:21

  Switched from Discovery to Medihelp. Exactly 11 days with Medihelp my boy had to be rushed to hospital on the other side of the country and believe it or not EVERYTHING was taken care of. "RELIEVED PARENT"

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  Afton Thompson

  :: 20 February 2018 09:37:23

  would not recommend , i am paying cash for sessions and the claim payment dates are the 10th, 20th and last day of the month. which never happens on those days and they do not respond to emails. There call centre is useless