aha The Waterfront Hotel in Durban

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comments 5

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  Heinrich Holl

  :: 06 June 2018 20:45:40

  An absolutely transcending experience. To be honest, i was a little apprehensive about booking this hotel as the pictures in Google Street View wasn't very flattering and there wasn't much to go on in the image search. Pulling up to the hotel, the building looked purposefully rustic. Walking into the hotel, ai realised that i have just found a diamond in the rough. Modern with a natural balance of old made the hotel very attractive. The room was modern and made me feel comfortable the moment i walked in. Now if that isnt enough, the best was in the view. Over looking the ship yard docks a mere 40m away. We sat on the balcony (huge balcony by the way) almost the entire evening drinking wine and looking at the ships being loaded. The hotel is less than 1km from uShaka Marine World. Amazing experience. The restaurant was a complete treat. The food there was absolutely fantastic. A little bit of inside info... the passenger docking area will soon be moved to right infront of the hotel. This will make the WaterFront Hotel one of the most desirable places to stay in Durban. The view would be so interesting that you would never want to leave. Oh yes, book room 3015. The best view you can get.

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  bafana mashele

  :: 29 April 2018 07:31:16

  Customer service is the best💚 ....its too great so accomodative... I'd really recommend to any middle-class couple or family ....💚 out of 10 I give them 9...I will deffinatly call again... B*

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  Rosiana rocha

  :: 28 April 2018 09:08:52

  Quarto confortável, limpo e os funcionários são bem atenciosos. Cafe da manhã com muitas opções, alem disso tem um restaurante com preço e refeições muito boas !

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  Thabani Ndebele

  :: 10 April 2018 11:21:13

  I have somewhat mixed feelings about my stay. The gentleman at reception acted unprofessionally. After failing to find my booking on their system, he had no courtesy to inform us the family room I had booked was not available. Instead, he handed me the key for a standard room (while he could see I was with my wife and two kids). It's only when we returned to reception, after realising the room wasn't suitable, that he explained there appeared to have been a system error after my booking was confirmed. When I expressed my frustration that it wasn't my fault, he expected me to "praise" him for at least making a plan with a standard room. Eventually I asked for a manager, who went out of his way to sort me out, despite a couple of embarrassing moments. While the manager tried to get me an alternative family room, I was handed keys for rooms where I found occupants (happened twice), which raised serious questions about their system. We ended up in two standard rooms for the first night, and moved to a family room for the rest of our stay. The rest of my stay was good. The manager and the rest of the staff were quite friendly. Lastly, they must consider covering the food on the breakfast table with a net, the flies took away from an otherwise decent breakfast setup.

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  Riaan Brits

  :: 01 April 2018 00:15:39

  @R25 a coke you are ridiculously priced with your bar prices! When myself and a whole lot of others complained we get told that this is what you pay in hotels. Bull!!! I travel and frequent hotels a lot and in a 5 star hotel was charged R17 a coke. I also am involved in bars and know and understand that you make money on your products in the bar but if it was better priced you would actually turnover more units resulting in increase of sales. A bottle of water @ R15? Really a rip off at the bar. Food was good besides the beef curry where meet was a bit tough. Otherwise the service of staff and the establishment was between fair to good. Some staff disappear when asked to get something. At the function the staff all stood in the bar and watching soccer, made such a racket and when asked to close the doors only closed one side and continue cheering the soccer. Made it impossible to hear the speaker.......wont recommend the hotel for a function and certainly wont use it myself either.