Universal Healthcare in Sandton

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comments 5

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  Mpumi Khanyile

  :: 03 November 2019 10:17:14

  Stay away from them. They are bad. Don't pay doctors and if you pay the doctor yourself, they don't pay you back for the claim. It's always excuses about the back log in the claims department and some rubbish stories. I wish my company can see what torture they putting us through for choosing universal. Discovery is the best.

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  Stephen Mathabe

  :: 08 August 2019 15:42:07

  Where are your walk in offices. Especially in pretoria. I am disappointed in you not getting back to your clients even when you told them you will get back to them.

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  Revaaj Sukdeo

  :: 08 April 2019 11:09:53

  Service levels are poor. Avoid if you can!

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  Strength in Motion Sports & Family Chiropractic

  :: 23 May 2018 15:18:33

  there is a problem with the smart phone App for Universal for pre-authorisations but despite several phone calls and an e mail, no one seems to be able to or capable of resolving or understanding the issue.

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  Thiru Moodley

  :: 28 September 2016 18:10:16

  Very poor service when it come to claiming from your savings. I had to follow up with Universal at least 6 different occasions spanning over 2 months for my doctor to be paid. Second worst experience having place a claim with Londiwe Maphumulo. Send this off on the 5th of August still no payment. Today was my 5 call to them and the strange answer is its being processed. How inefficient. I even asked to speak to a manager and was emailed they will call me today. I called at about 11hoo and now its 18h00. WISH THERE WAS A ZERO RATING