closed
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Corner, Rivonia Road, 2031, Sandton, City of Johannesburg Metropolitan Municipality, ZA South Africa
contacts phone: +27 11 784 4608
website: www.firstcarrental.co.za
larger map & directionsLatitude: -26.09568, Longitude: 28.05701
Ayala Wasserman
::Always very helpful, a pleasure to deal with!
g wang
::That company is terrible. Asked 8k+3k deposit when picked up the car, and promised the deposit would be released immediately after return of car. However, no refund made 2 days later, and had to call many times to the call centre. Someone informed that normally take 7-10 working days to refund. :( why a FNB TO FNB refund taking so long? And contrary with your promise?
Simone Farah
::INCOMPETENT THIEVES On returning my hired car I re-fueled 1km away from where they collected the vehicle form me. I provided then with the receipt and mileage at time of collecting. Informing the driver that the car had ben re-fueled at that it need to be done. On receiving my invoice - they deducted a fuel admin charge and a further R65 for fuel. They refused to let me know how long the driver used the car after collecting it from me (ie what time it was returned to them), the distance of their depot from the collection point, or the milage at the time they received the vehicle. After a week of use the refuel cost me R208 - yet they manage fro use a further R65 in fuel from collection to getting the car to their offices. Every query I opened with them, they marked as resolved and have refused to refund me, get a manger of supervisor to contact me or provide me with the information I have asked for. Furthermore they have not provided me with the receipts / evidence of e-toll charges they have also ducted from my deposit.
Nikola Ljubinkovic
::Service wise they were good. Car delivered and collected with no issues. On the other side they charged me Gauteng toll gates for every pass through the tollgate. SANRAL is charging monthly subscription, no mater through how many tollgates you pass. What First charged me was more than 400% more. this is not ethical and it is unfair.
Kace Chimedza
::Very convenient, open 365 days a year