Santos Express Train Lodge in Mossel Bay

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comments 5

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  Andre van Wyk

  :: 15 July 2020 21:06:46

  The carriages are old so granted the small hallways. The room is compact but nice and cosy. The beach is literally 50m or so away so you sleepnwith the sound of the waves. They could have made a greater effort at marking the rooms on the outside and supplied sufficient lighting to find your way. Other than that...nice romantic getaway. Massive bed.

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  Melissa Frederiks

  :: 09 June 2020 02:54:18

  We didn't end up staying there due to Covid 19, however, we were entitled a refund and now, 2 months after they ''supposedly'' processed the refund, we still don't have it in our bank account. Our bank also said no refund is pending, so Santos Express either didn't process it at all or didn't use the right details. Have been sending multiple emails to finally get our refund but they are not replying anymore. Will obviously never book here again and don't recommend anyone else to do so.

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  Melody Cox Fraser

  :: 20 March 2020 15:34:26

  Friendly staff,always full of smiles. They make you feel like family not guests at a hotel. The premises are spotlessly clean and also always smell clean

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  Semina Sewell

  :: 24 February 2020 07:29:58

  Loved this place . Simple and down to earth. .if u expecting a luxury forget it but if u want to just fall a sleep on a comfy bed with a sound of the waves hitting a shore and seagulls calling this is your place. Just simple and fun accommodation

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  Josh Eicke

  :: 13 December 2019 15:19:37

  It's got the be the quirkiest little place I've ever stayed. An old train that they've converted into accommodation. Unfortunately the restaurant on the sight has knocked it down from the 5 stars I would have given for the room. The service was very slow. It took ages to place an order and then alot longer for it to be cooked and served. The food itself was okay but could have been made up for in customer service. Some of the staff even lacked the general manners you would expect from any human being let alone a waiter/waitress. A simple 'Hello' is always a good starting point instead of walking over and staring at you waiting for your order. All in all, this place is sitting on a potential gold mine and with a bit more customer service from the restaurant staff it could get the 5 stars. Would still come back cause I loved the accommodation.