Protea Hotel Fire & Ice Cape Town in Cape Town

🕗 opening times

comments 5

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  Jesse Gillis

  :: 10 April 2018 10:14:52

  The protea hotel Fire and Ice hotel is something special. Their decor inside is very well done and the rooms are cosy and modern. The vibe of the hotel is great and funky, different from your typical protea hotel, there is a seriously great vibe at the fire and ice. They also host functions and birthday parties. I had my 21st birthday here and was thoroughly impressed the whole night!

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  Sebastian Govender

  :: 05 April 2018 23:18:50

  Restaurant- Good food, awesome milkshakes and a nice contemporary environment with friendly staff. Has a decent amount of parking space around the building too. Perhaps just priced slightly higher than typical restaurants, but it is a hotel primarily after all.

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  Charmaine Vermaak

  :: 30 March 2018 13:10:48

  It is actually Afro gem. An amazing place. A gem. A whole new world of discovery. All the stones and crystals you can think of on display and for sale aswell as gold and silver jewellery. They offer tours to groups and i must say the most friendly people ive met in a long time. A must visit when you are in South Africa.

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  Sean Tonkin

  :: 22 March 2018 23:36:10

  Never have heard anything like this: we book a week in advance to take our friends out for dinner for their wedding anniversary. Get a phone call 2 nights before to “cancel our reservation because they have a bigger better table that booked, sorry”. Absolutely ridiculous. And when ask how is this possible their replies were rude not not very helpful. We certainly did not expect this from such a “fancy” place. You would think that with their annual income they should be able to train their staff or simply employ better staff. After seeing the reviews here we can see a pattern: Poor, unfriendly and unprofessional service for a so called 4 star hotel.

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  Natalie Baptiste

  :: 24 November 2017 22:47:59

  Visited South Africa and decided to stay here while we were in Cape Town. From the moment we walked in we were greeted with friendliness and offered a drink while we completed in the check in process. Nolene at the front desk was wonderful! She got us our room (with a really nice view of the city) and suggested that we go to Long Street. We had an amazing night on Long Street all thanks to her. Overall the staff was attentive and provided all types of suggestions. We didn’t really stay in the room but I will say our room was extremely nice and clean. Also their breakfast is unmatched. Thanks guys!